The Measures Worth Reporting
A short set that shows whether the programme is working, and the longer set that fills dashboards and demonstrates activity.
Reference · 682 words
Running the programme
The order matters more than the tooling. Discovery first, ownership second, controls last — and the reverse order is why most programmes stall after the first phase.
8 records · 5,528 words
Evaluating a SaaS Management Platform
The demonstrations all look the same. What to test on your own data, and the questions that separate the products from the dashboards.
Checklist · 714 words
Building the Register Yourself
Most of what these platforms do is three API pulls and a join. Whether to build turns on the workflow layer and on who maintains it in three years.
Analysis · 676 words
Rolling Out the Programme
The order matters more than the tooling. Discovery first, ownership second, controls last — and the reverse order is why programmes stall.
Procedure · 695 words
Designing a Request Path People Use
The approval process is the cause of shadow IT or the cure for it, depending entirely on how long it takes to get an answer.
Procedure · 744 words
Joining Asset Data to Everything Else
The register becomes useful when it connects to the directory, the ticket system and the finance ledger. The joins are simple and almost nobody makes them.
Analysis · 694 words
Doing This With No Dedicated Staff
A useful register for an organisation with no asset manager, no platform and no budget. Two hours a month, and it covers most of the value.
Procedure · 670 words
What the Register Cannot Tell You
Questions routinely asked of asset data that a register cannot answer, what to use for each instead, and how to decline without losing credibility.
Reference · 653 words