If you look around your agency you will probably agree that your best employees are your most engaged employees. They are the ones who look forward to coming to work in the morning, feel liked, and respected. Employee [...]
The Future of Work is top of mind for business leaders. They are trying to prepare for a future that is increasingly hard to predict. Rapid changes in technology require different skills. At the same time, we have significant [...]
Did you know that a well-intentioned holiday bonus can turn onto a wage compliance headache? The holidays are time to give hard-working employees a bonus. Monetary bonuses are a great way to express appreciation for contributions made by employees. [...]
Over the summer, I rented a workspace in a CPA office. I was struck by the number of conversations among co-workers relative to the care of aging parents. Increasingly, family caregivers are not only taking care of children, they [...]
I met Tina Hilmas last spring in Washington D.C. when both speaking at a professional conference. As we talked, we got on the topic of second victims. More attention has been paid to patient safety and preventing harm, not [...]