[Webinar] Your Office Team – Why it Matters and How to Upscale in 2018
Caregivers are the lifeblood of your agency. The office staff is its backbone.
Too often, we fail to grasp the impact the office team has on client satisfaction, caregiver recruitment and retention. Because they set the tone for your agency, your office staff determine its trajectory, either towards growth or stagnation.
Find out how to get on track during this lively webinar.
- Recruitment – Staffing for success
- Creating a culture of accountability
- Managing performance
- Keep the best when you find them
[Webinar] Learn how you can have the most thorough interview a candidate will ever experience
Have you ever wondered why a candidate who sounded so competent in the interview turned out to be a terrible employee?
[Checklist] Create A Mission-Driven Team Checklist
[Checklist] Create A Productive Team
Driving productivity in the office requires a few simple techniques implemented consistently. Learn how structure your regular touch points with staff, get more done and have happier employees with:
- Daily stand-up meeting
- Weekly individual review
- Quarterly management review
[Checklist] Recognition for Office Staff
In addition to the recognition activities you are doing across your agency, consider putting in place a specific recognition program for your office staff with professional development and individualized actions based on the Five Languages of Appreciation. It works!