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  • Caregivers are the lifeblood of your agency. The office staff is its backbone.

    Too often, we fail to grasp the impact the office team has on client satisfaction, caregiver recruitment, and retention. Because they set the tone for your agency, your office staff determines its trajectory, either towards growth or stagnation.

    Find out how to get on track during this lively webinar.

    We discuss:

    1. Recruitment – Staffing for success
    2. Creating a culture of accountability
    3. Managing performance
    4. Keep the best when you find them
     

  • Although they are not sexy, job descriptions are the basis for important HR systems. Think job ad for recruitment, job matching for pay comparisons or ADA accommodation. Unfortunately, too many organizations do not have job descriptions worth a D*$M!
    During the webinar we discuss:
    1. The 6 common problems with job descriptions and how to fix them,
    2. How to turn job descriptions into useful management documents.


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