Home Care

  • Mentoring is a unique way to invest in caregivers. It supports and encourages caregivers to stay with your agency by developing:
    • An early bond between caregivers and your agency
    • Skills so caregivers feel more confident in their ability to do a good job
    • Problem solving and resilience
  • When recruitment is tough, working hard to keep your existing employees makes sense!

    Don’t wait for a resignation notice to speak to your valued contributors.

    Keep your figure on the pulse and initiate regular stay interviews.

    The Stay Interview Guide has specific questions to guide your retention conversations whether you’re talking to new hires or to experienced employees.

    You can’t afford to lose your best staff so start stay interviews today to understand what makes employees “tick” and what could prompt them to leave. It couldn’t be any easier with this guide.

  • If your turnover rate is more than 30%, you have a serious problem. This is costing you thousands of dollars every time you lose an employee. Crush caregiver turnover. Improve employee retention. Create an Employee Value Proposition based on Opportunities, People, Organization, Work and Reward. Choose from dozens of tips and techniques to create a plan that works for your agency!
  • Driving productivity in the office requires a few simple techniques implemented consistently. Learn how to structure your regular touch points with staff, get more done and have happier employees with:

    • Daily stand-up meeting
    • Weekly individual review
    • Quarterly management review
  • In addition to the recognition activities you are doing across your agency, consider putting in place a specific recognition program for your office staff with professional development and individualized actions based on the Five Languages of Appreciation. It works!
  • At the dawn of a new decade, the battle for caregivers isn’t abating. Recruiting caregivers remains a challenge. Agencies that develop a strong caregiver recruitment process will be well positioned to fill their caregiver jobs. How well and how fast you recruit caregivers is critical to your business success. This article shares my best tips on to blow your recruitment out of the water:
    • Open yourself to non-traditional caregiver candidates
    • How to spot the best candidates for home care
    • Best way to refresh your recruitment message to appeal to what caregivers REALLY want (not what you think they like
    • Bonus tips on recruitment marketing and the role of your website plays in caregiver recruitment.
  • Wondering what makes a successful recruiter? Included in this article are seven characteristics you want to look for when hiring your next recruiting person.
  • By nurturing a relationship with reputable professional training schools, home care agencies can receive a steady stream of quality applicants. Learn more here.
  • In an “applicant-driven” job market, caregivers can choose between multiple jobs. More than ever, it’s critical to focus on recruitment marketing to attract more caregivers.

    Beyond creating compelling job ads, this article focuses on the use data to improve recruitment: how to evaluate each recruitment channel, measure quality and ROI of your efforts. We also touch on the value of sharing employee success stories as part of recruitment marketing.

  • I share experiences gleaned from the frontline of caregiver recruitment. Like you, these recruiters and agency owners struggle to hire caregivers. However, they do not accept the status quo. They try different approaches, tweak their process and measure their results for continuous improvement.
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