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  • Maggie Keen, VP of Strategic Initiatives at mycnajobs.com shares the 8 critical questions you need to answer for caregiver applicants. By structuring your on-site interviews around those 8 factors, you are more likely to get a positive outcome when you extend a job offer.
  • Caregiver retention is at a crisis point. Bad communication between the office and caregivers drives much of your turnover. In this insightful article, Anne-Lise Gere, SPHR addresses the main caregiver complaints and provide practical solutions to address them so you can improve caregiver turnover and save money on recruitment!
  • Caregiver mentoring is a great way to improve retention.

    In the face of rising turnover, home care agencies are implementing mentoring programs. Learn how home care agencies across the country have put this great concept into practice.

  • Learn how to create an Employee Value Proposition (EVP) built around 5 pillars.

    A strong EVP helps you not only recruit the best caregivers, but also keep them on the job for better client care. This will make your agency stand apart from your competitors. Learn how in this article.

  • Proper on-boarding is proven to significantly reduce turnover.

    If you want to reduce your sky-high caregiver turnover, it’s time to implement a program that will set your caregivers for success.

    There is more to on-boarding than Orientation. Have a solid plan in place to keep the caregivers you recruit. Learn how in this article.

  • One of the big selling points for both caregivers and clients is the careful matching of caregiver and client. 
  • Your mindset (and that of your staff) directly influences how recruitment happens and your results. Use promotional and marketing techniques to grow your pool of applicants. And more importantly, recruiters need to get out of their comfort zone. Learn how from this article written by Anne-Lise Gere, SPHR
  • A successful manager, Nicole Peretti of Hurricane Marketing Enterprises leads a dynamic team of office staff and supervise the work of many coaches. She shares her experience how to develop an A+ office team in home care. In this article, you will learn how to:
    • Establish clear roles and responsibilities
    • Ensure the work gets done no matter what happens
    • Create a highly productive team.
  • Mentoring is key to improve caregiver retention. In this article, Anne-Lise Gere, SPHR shares what she has learned from working with many agencies as they launch their mentoring program. Using a couple of case studies, you will learn how mentoring programs actually work.
  • Learn how a home care agency in Arizona innovates with caregiver retention. Get ready to tackle the caregiver retention with a novel approach.
  • Nicole Peretti is the Executive Director at Hurricane Marketing Enterprises (HME) the sales and marketing firm based in New Jersey. In this article, she shares her recipe for a mission-driven staff.