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  • Caregiver Agency: Home Care Schedulers are often compared to the hub of a wheel. They are the linchpin that bring together clients and caregivers. Getting Schedulers trained on technical aspects and soft skills is essential to your agency’s success. This checklist highlights all aspects of what it takes to on-board schedulers for high performance. This is a must-have to upscale your office staff.
  • Mentoring is a unique way to invest in caregivers. It supports and encourages caregivers to stay with your agency by developing:
    • An early bond between caregivers and your agency
    • Skills so caregivers feel more confident in their ability to do a good job
    • Problem solving and resilience
  • At the dawn of a new decade, the battle for caregivers isn’t abating. Recruiting caregivers remains a challenge. Agencies that develop a strong caregiver recruitment process will be well positioned to fill their caregiver jobs. How well and how fast you recruit caregivers is critical to your business success. This article shares my best tips on to blow your recruitment out of the water:
    • Open yourself to non-traditional caregiver candidates
    • How to spot the best candidates for home care
    • Best way to refresh your recruitment message to appeal to what caregivers REALLY want (not what you think they like
    • Bonus tips on recruitment marketing and the role of your website plays in caregiver recruitment.
  • Wondering what makes a successful recruiter? Included in this article are seven characteristics you want to look for when hiring your next recruiting person.
  • By nurturing a relationship with reputable professional training schools, home care agencies can receive a steady stream of quality applicants. Learn more here.
  • One of the big selling points for both caregivers and clients is the careful matching of caregiver and client. 
  • Learn how a large Home Health agency (400+ home health aides) streamlined its caregiver selection, introduced mentoring selection and improved its retention of caregivers.
  • What Does Caregiver-Centric Culture Look Like?

    Learn from the successes of a Touching Hearts franchise and begin implementing now. See how you can create a caregiver-centric culture with better communication and caregiver training with the staff. Improve the expertise of your caregivers by tweaking your in-service training. Discover how a workforce utilization survey will help you get more out of your existing workforce. It’s like recruiting more caregivers except you don’t have to interview!
  • Think of on-site interviews more like a discovery tour rather than a tired, obligatory step with paperwork and interviews. Learn five tips that will make your agency stand apart when brining prospective employees into your walls for interviews and a discovery tour.
  • I share experiences gleaned from the frontline of caregiver recruitment. Like you, these recruiters and agency owners struggle to hire caregivers. However, they do not accept the status quo. They try different approaches, tweak their process and measure their results for continuous improvement.
  • In an “applicant-driven” job market, caregivers can choose between multiple jobs. More than ever, it’s critical to focus on recruitment marketing to attract more caregivers.

    Beyond creating compelling job ads, this article focuses on the use data to improve recruitment: how to evaluate each recruitment channel, measure quality and ROI of your efforts. We also touch on the value of sharing employee success stories as part of recruitment marketing.

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