This week I attended a webinar with Jennifer Moss. One phrase resonated with me: “Burnout is not about your people. It’s about your organization.” The move to remote or hybrid work has created about 30% more work to get [...]
You have heard it often: home care needs to improve its data. You may have wondered: Why do I need to collect data? And what kind of data? This is where Key Performance Indicators (KPIs) come into play. Having a [...]
The COVID pandemic launched the great experiment of working from home. In the past two years, workers proved that they can work differently and the employment experience is forever changed. Employees learned to work with zoom meetings and instant [...]
When I attended the Hurricane Marketing Bootcamp recently, I was struck by how much change had happened in home care in two years! During these two years, the pandemic upended all aspects of our lives. However, one thing didn’t [...]
Today's article is about how to prevent cyberbullying, and why it has risen in the remote workplace since the pandemic. When workplaces moved to remote work in March 2020, some were wondering if physical separation from coworkers would lead [...]