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The Stay Interview

Why do managers wait for a resignation to sit own with a valued employee and understand what it would take to keep them? Frankly, it doesn’t make sense. A better approach is to institute regular stay interviews with at least your key players. Of course, in most small and midsize businesses, most employees ARE key players. Depending on the seniority of each employee, the objective of the stay interview will vary. If you don’t know how to get started, I have created an easy-to-follow Stay Interview Guide with specific questions to guide your conversation. New hires When I was the …

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Cash Is King – Starting salaries and Salary Management

Ten years ago I completed my certification in Compensation Management, about the time the Great Recession hit. This was bad timing on my part. Employers didn’t do much with compensation for years. Although the recession officially ended in 2012, employees didn’t see their salary increase for many years. This is certainly not the case today! Salaries are now on the rise. Employees want raises. Employers are once again paying attention to salaries because turnover rates have increased. Employee turnover across industries is now at 19.3% (Report by Compdata). Want to review salaries in your organization? Contact me and see if they …

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DOL Announced New White Collar Salary Exemption (Again!)

On March 7, the Department of Labor (DOL) announced that the salary level for white-collar exemption would increase. Do you feel like you have seen this before? Yes, you have! And that’s because in November 2016 the Obama administration was getting ready to increase the exemption level to $47K/year. However, a federal court in Texas intervened and stopped its implementation. The exemption level didn’t increase and remained at $23,660 ($455/week). This is now likely to change in 2020. Here’s what you need to know at this point: The proposed exemption level is set at $35,308 ($679 per week).This is good …

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Recruitment Advice from Prospective Employees

Kaila Kea is a career coach based in coastal Virginia. I met Kaila through a mutual business friend (Hi, Shelley Smith!). I wanted to bring Kaila to the newsletter because she has the candidate’s perspective on our current recruiting challenges. As a career coach, Kaila works with the very people you are trying to recruit. I find her Millennial’s perspective really interesting to us employers as we struggle to fill our job openings in this tight labor market. Here’s the advice Kaila has for us. If you’re like the vast majority of employers, you may be wondering how to improve …

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Internal Communication – Be Heard & Engage

Communication is an important element in your employee retention plan. When done well, employee communication creates important touchpoints to keep workers engaged and feeling part of something greater than their job. Corporate communication was traditionally one-sided: the employer was pushing a message but didn’t know how it was received. Communicating with hourly employees has always been particularly challenging. In industries with a distributed workforce (e.g. retail, hospitality, home health), the challenge is heightened. Workers are not under one roof or on the same schedule. In some cases, hourly workers may not even have a corporate e-mail. Format and content are …

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The Future of Work Connects To HR Data

The Future of Work is top of mind for business leaders. They are trying to prepare for a future that is increasingly hard to predict. Rapid changes in technology require different skills. At the same time, we have significant changes in workforce demographics. It is becoming apparent that the definition of work itself needs to change. Evolving work means evolving HR. Becoming data savvy is important for HR professionals to gain credibility with corporate leaders. Why is HR data important? Data helps understand our performance. And HR needs must be the expert in its the people data. HR needs to …

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Don’t Turn A Holiday Bonus Into A Lawsuit

Did you know that a well-intentioned holiday bonus can turn onto a wage compliance headache? The holidays are time to give hard-working employees a bonus. Monetary bonuses are a great way to express appreciation for contributions made by employees. Bonuses can boost employee morale and productivity. However, employers need to consider the implication of bonuses on the overtime rate and ensure compliance with the Fair Labor Standards Act (FLSA). This is especially relevant to employers who award holiday bonuses to their non-exempt employees. Unless a bonus meets the definition of a “discretionary” bonus, bonuses should be considered non-discretionary. As such, …

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Family Caregivers At Work

Over the summer, I rented a workspace in a CPA office. I was struck by the number of conversations among co-workers relative to the care of aging parents. Increasingly, family caregivers are not only taking care of children, they are also taking care of aging relatives. The numbers are striking. One in four workers are family caregivers. According to AARP, 42% of workers have provided care for an aging relative or friend in the past five years. About half of the workforce expects to be providing eldercare in the next five years. This means that most workplaces have employees who …

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Does Fairness Requires Equal Treatment?

Today, I am delighted to open my column to Mike Dugan. Mike is a fellow consultant who operates out of my region of coastal Virginia. He describes himself as an outsourced VP of Sales for small to medium size business with $ 1M to $ 25M in revenue. Thanks to 25 years of sales experience, Mike works with clients and builds their path to sales revenue growth. He also provides oversight of sales team. Mike is a veteran of the Navy where he served for 8 years. Here’s Mike’s take on a common question of management and leadership: Should we …

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